Email: service@royalcameras.net
Toll-free: (877) 360-9307

Email: service@royalcameras.net
Toll-free: (877) 360-9307

Warranty Information

We stand behind our services. We provide warranty for all the equipment repaired by Royal Camera Service. If you experience the same problem with your item please bring it back or ship it to us and it will be fixed at no charge.

The warranty will not cover any items returned with impact damage, water damage, sand damage, power surges damage or show signs of tampering. There is no warranty on cleaning services.

Warranty periods

Digital Cameras  3 months 
Lenses, Flashes 6 months
   

Estimates

We reserve the right to revise the estimate, if additional defects are discovered during the repair. We always call our customers, when re-estimate is needed and we will not proceed with the repair without the approval.

Payments

We accept Credit Cards (Visa, Master Card, Discover and American Express), Money Order, Cashiers Checks, P.O. (please call, if you qualify for P.O. payment before you ship item to us), Cash and Checks (personal or company checks for more than $50.00 must clear before we can release the item to customer). Any bounced checks returned for insufficient funds or any other reason will be charged a $25.00 fee.

Address Changes

We will not accept any mailing or shipping address changes over the phone. Any changes to the mailing/shipping address must be done in writing by mail, e-mail or fax.

Pick Up Policy

We are not responsible for any inconvenience, loss or expenses for items left over 90 days after the date of repair. Items left over for 90 days after we notify customer that it is ready for pick up after repair or estimate will be disposed.

Parts for Digital Camera and Lens Repair

Please note that parts for digital cameras and lenses older than 7 years are limited and some might be no longer available.

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