SHIPPING INSTRUCTIONS

Please read the following information before you package your Canon camera or Canon lens for repair:

1. The Canon camera or Canon lens unit should be packaged in a box (not in envelope - even the envelope with bubble wrap inside). There must be a minimum of 2 inches of space around the unit for extra padding (bubble wrap or packing foam peanuts). It is very important to put extra padding when you ship heavy items like large DSLR cameras or large lenses.

2. Please fill out and print the Shipping Form and include it in a package. We also have a PDF file with the Shipping Label for your convenience - you can just print it out, fill in your return address and tape it to the package.

3. Remember to get the tracking number for your shipment and you may want to have additional shipping insurance for more expensive equipment.

Shipping address:

Royal Camera Service 1134 E. Lake Street Hanover Park, IL 60133

RETURN SHIPPING

Return shipping and insurance charges will be added to the final invoice. We are using UPS Ground service for shipping all of our packages. If you need us to ship it back by faster service please indicate it on the shipping form.
Royal Camera Service is not responsible for any shipping delays due to holidays, extreme weather conditions or shippers errors. We always do our best to accommodate the customer's needs, however sometimes there are conditions beyond our control.

Thank you for using our service!